Privacy Policy

Effective Date: January 8, 2026

Hub Tax (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage information obtained through our website, software, applications, SMS communications, and related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Full name

Email address

Phone number

Mailing address

Date of birth

Social Security Number or Tax Identification Number (when required for tax services)

Financial and tax-related information necessary to provide services

Payment and billing information

B. Automatically Collected Information

IP address

Browser type and version

Device type and operating system

Pages visited and interaction data

Cookies and tracking technologies

We collect only the information necessary to provide and improve our Services and to comply with legal obligations.

2. How We Use Your Information

We do not sell, rent, trade, or transfer your mobile phone number or SMS consent information to third parties for their marketing or promotional purposes.

Mobile phone numbers and SMS opt-in data collected through our website, forms, or other consent methods will not be shared with any third parties or affiliates for their own advertising or marketing use.

3. SMS, Text Messaging, and A2P Compliance

By providing your phone number and opting in through our website, forms, or other consent methods, you agree to receive SMS communications from Hub Tax, which may include:

Appointment reminders

Service updates

Tax filing notifications

Account alerts

Promotional or marketing messages (if consent is given)

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchase or service.

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable A2P 10DLC messaging requirements.

4. Sharing and Disclosure of Information

We do not sell your personal information.

We may share information only in the following limited circumstances:

With payment processors and financial institutions to complete transactions

With tax software providers necessary to prepare and file returns

With service providers who assist in operating our business (such as CRM and messaging platforms), strictly for service delivery purposes

With government agencies or regulatory authorities as required by law

To comply with court orders, subpoenas, or lawful requests

To protect the rights, safety, and security of Hub Tax or our clients

All third-party service providers are contractually required to maintain confidentiality and implement reasonable security safeguards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, misuse, alteration, or disclosure.

While we use industry-standard protections, no system can guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

Improve user experience

Analyze website performance

Understand visitor behavior

Enhance marketing efforts

You may adjust your browser settings to refuse cookies; however, certain features may not function properly.

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

Access personal information we hold about you

Request correction of inaccurate information

Request deletion of personal data (subject to legal retention obligations)

Opt out of marketing communications

Withdraw consent for SMS marketing at any time

To exercise your rights, please contact us using the information below.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Comply with legal, tax, and regulatory obligations

Resolve disputes

Enforce agreements

Tax and financial records may be retained as required by federal and state law.

9. Third-Party Links

Our Services may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review their privacy policies independently.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will promptly delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates become effective upon posting with a revised effective date.

Your continued use of our Services constitutes acceptance of any modifications.

12. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

Hub Tax
Email: [email protected]

Phone: +1 917-283-8380